Appreciation

Just wanted to go over a few things that I appreciate:

• Nice Customers at the movies.
• My girlfriend and family.
  
• The readers of this blog.
• Being able to blog!

Something I don't appreciate is being taken for a ride by Comcast. Blargh!!! From the moment I ordered their service, and the saleswoman celebrated her sale (she thought she hung up), it's been nothing but trouble. We're not getting all of the channels that we thought we're getting, and our boxes turn out to be more than we thought!

I figured that calling them would help alleviate this, but after talking to them, I realize how important good customer service is. They kept walking me around in circles, telling me that they were sorry I was misinformed, but that there was nothing they could do about it. Ok, I'm not expecting anything extravagant, but cmon... we're throwing a lot of money their way. Looking online, I found some pretty good deals that might make it better, so I called back and asked if we could get some of those deals. Things like free equipment, cash back, etc.

Of course, we've got nothing to show out of it. They basically offered us a plan where we can pay 20 dollars more per month for ALL of their channels (normally $30). I don't know if its worth it. I'm thinking about writing into the consumerist about it, but I'd like to see what you guys have to say about it first... do any of you have any experience dealing with Comcast?

This is why I wanted Verizon FiOS in the first place. Hurry up and be available in my area!